Reamin

Terms of Service

1.    General
1.1.    This agreement applies as between you, the User of this Web Site or Purchaser and Nica Ltd, the owner(s) of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions together with our Privacy Policy including those additional terms and conditions and policies referenced herein and/or available by hyperlink is deemed to occur upon your first use of the Web Site.
1.2.    These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
1.3.    These Terms will apply to any contract between us for the sale of Products to you (Contract).
1.4.    Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it. Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
1.5.    If you disagree with any part of these terms and conditions, please do not use our website.
1.6.    We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.
1.7.    These Terms, and any Contract between us, are only in the English language.
1.8.    We are Nica Limited, a company registered in Jersey (No 111109) with a UK Establishment registered under the Companies Act 2006 (Company No. FC031074 and UK Establishment No. BR016138) at Piccadilly House, 49 Piccadilly, Manchester, M1 2 AP, UK. To contact us, please see our Contact Us page.
1.9.    Our VAT number is GB 154 4738 96.
1.10.    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

2.    Use of information
2.1.    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2.2.    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
2.3.    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Colours of products may vary due to differences in camera/monitor settings; product packaging may also be different to that shown.

3.    Customers
3.1.    By ordering products from us you are confirming that you are a qualified Hairdresser, Beauty Therapist, Nail Technician, or any other person who uses our products in a professional working environment. As such you are competent in using the products sold on this website, thus, we claim no responsibility if any product is misused due to negligence.

4.    Price
4.1.    We reserve the right to correct any pricing errors on the site at any time. All orders for goods are subject to availability and we reserve the right to refuse to supply to any individual or company for whatever reason.
4.2.    All prices are exclusive of VAT and delivery and are quoted in Pounds Sterling unless otherwise stated. Charges for VAT and delivery will be added automatically during checkout as applicable.
4.3.    Special offers are subject to availability and may change without notice.
4.4.    Although we try to ensure that prices on this web site are accurate, errors can sometimes occur. (The prices as stated are therefore, indicative only but an accurate total price, including delivery charges, will be confirmed to you when we send you confirmation of our acceptance of your order.) If the price when confirmed, is not to your satisfaction your sole remedy is to withdraw your order.

5.    Availability
5.1.    All products are subject to stock availability.

6.    Contract
6.1.    To make a purchase from our web site, you must complete the on-line order form.
6.2.    No part of this Web Site is intended to constitute a contractual offer capable of acceptance.
6.3.    The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon us sending a dispatch email with an order reference number to the Purchaser indicating that the order has been fulfilled and has been dispatched.
6.4.    If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this and we will not process your order.
6.5.    We are not obliged to accept any order(s) you submit.

7.    Payments
7.1.    Payment in full is required to be made through this web site prior to despatch of goods.
7.2.    We accept all major credit and debit cards (Maestro, MasterCard, VISA, American Express, Cirrus, Discover), PayPal and Google Wallet.

8.    Delivery
8.1.    We deliver exclusively to UK mainland, Northern Ireland and the Isle of Man. Deliveries to other destinations can be agreed on a case by case basis. Please use our Contact Us page for any enquiry.
8.2.    Delivery is usually by Royal Mail or any other delivery system of our choice.
8.3.    We aim to dispatch orders within 1-2 working days of receiving an order, however this can vary subject to stock availability.
8.4.    Delivery is free of charge for orders above £30 net of VAT. All other orders incur a delivery charge of £2.90 net of VAT.
8.5.    Goods must be inspected on delivery and all claims for shortages or damages must be reported to The Seller within 24 hours of receipt of goods.

9.    Returns and Refunds
9.1.    We offer a 28 days return possibility after the contract date for all new customers. In all other circumstances we may agree to a return within that period.
9.2.    To return products please first send an email explaining the reasons to info@reamin.co.uk in order to receive a returns authorization code and a returns address.
9.3.    You must return the products to us at your own risk as soon as reasonable practicable.
9.4.    You will be responsible for the cost of returning the products to us.
9.5.    We will fully refund the product price to new customers. In all other circumstances we will charge a 10% handling and administration charge.
9.6.    The refund will be processed latest 30 days after we have received the returned products.

10.    Website Content
10.1.    This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited without express permission. All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
10.2.    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
10.3.    You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
10.4.    Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
10.5.    We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

11.    Third Party Links
11.1.    Certain content, products and services available via our Service may include materials from third-parties.
11.2.    Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
11.3.    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

12.    User Comments, Feedback and Other Submission
12.1.    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
12.2.    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
12.3.    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

13.    Your Online account
13.1.    You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account.

14.    Privacy
14.1.    Use of this website and submission of your personal and company information through the store is governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.

15.    Prohibited Uses
15.1.    In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

16.    Disclaimer of Warranties, Limitations of Liability
16.1.    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
16.2.    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
16.3.    You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
16.4.    You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
16.5.    In no case shall Nica Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

17.    Indemnification
17.1.    You agree to indemnify, defend and hold harmless Nica Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

18.    Severability
18.1.    In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

19.    Termination
19.1.    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
19.2.    These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
19.3.    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
19.4.    We reserve the right to terminate immediately your ability to use any of our internet services at any time.

20.    Entire Agreement
20.1.    The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
20.2.    These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
20.3.    Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

21.    Jurisdiction
21.1.    Your use of this website under these terms and conditions and all contracts entered into under them are governed by and are to be construed in accordance with the laws of England and Wales. You agree to submit to the jurisdiction of the Courts of England and Wales in relation to any contract entered into under these terms and conditions.

22.    Force Majeure
22.1.    We shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond our control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to deliver by suppliers or couriers.

23.    Disclaimer
23.1.    OTHER THAN AS EXPRESSLY SET OUT IN THESE CONDITIONS, NICA LIMITED MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED OR SUPPLIED ON THIS WEB SITE. NICA LIMITED AND THE HOSTS OF THIS WEB SITE, THEREFORE, EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED TO THE EXTENT PERMITTED BY LAW INCLUDING BUT NO LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT OF THIS SERVICE, OUR PRODUCTS OR ANY MATERIALS.
23.2.    EXCEPT IN RESPECT OF PERSONAL INJURY ARISING FROM NEGLIGENCE, NICA LIMITED AND THE HOSTS OF THIS WEB SITE HEREBY EXCLUDE LIABILITY FOR ANY CLAIMS, LOSSES, DEMANDS OR DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT OF ANY INFORMATION AND/OR SERVICES AND/OR PRODUCTS PROVIDED ON OR THROUGH THE WEB SITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES, COMPENSATORY DAMAGES OR LOSS OF PROFITS OR DATA WHETHER BASED ON A BREACH OF CONTRACT OR WARRANTY, DEFICIT OR TORT (INCLUDING NEGLIGENCE) PRODUCT LIABILITY OR OTHERWISE.

 

Privacy Policy

1.    General
1.1.    When you purchase something from our store, as part of the buying and selling process, we collect the information you give us such as your name, address and email address. 
1.2.    When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 
1.3.    Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

2.    Consent
2.1.    When you provide us with personal or company information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
2.2.    If we ask for your personal or company information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 
2.3.    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@reamin.co.uk or mailing us at Reamin UK (Nica Ltd.), Piccadilly House, 49 Piccadilly, Manchester, M1 2AP, UK.

3.    Disclosure
3.1.    We may disclose your personal or company information if we are required by law to do so or if you violate our Terms. 

4.    Shopify
4.1.    Our web store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
4.2.    Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

5.    Payment
5.1.    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
5.2.    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
5.3.    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
5.4.    For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement. 

6.    Third Party Services
6.1.    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
6.2.    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
6.3.    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
6.4.    In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
6.5.    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

7.    Links
7.1.    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
7.2.    Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

8.    Security
8.1.    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 
8.2.    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

9.    Cookies
9.1.    Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not. 
9.1.1.    _session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
9.1.2.    _shopify_visit, no data held, persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits
9.1.3.    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
9.1.4.    cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart.
9.1.5.    _secure_session_id, unique token, sessional.
9.1.6.    storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.
9.1.7.    Google analytics: PREF, persistent for a very short period. Set by Google and tracks who visits the store and from where.

10.    Changes to this Privacy Police
10.1.    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
10.2.    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11.    Questions and Contact Information
11.1.    If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@reamin.co.uk or mailing us at Reamin UK (Nica Ltd.), Piccadilly House, 49 Piccadilly, Manchester, M1 2AP, UK.

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